very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

Awesome book! Narration was excellent!

Love the book. I took soooo many notes. It\'ll improve your dialogue with co workers, loved ones and friends.

Best negotiation book I ever read so many great tips that you can start using direct

A book I didn't know I needed (a black swan you could say). Tons of gold nuggets in this one and most came unexpected from my initial expectations going into the book. highly recommended.

awesome insight to negotiation

Such great advice that I actually ordered the book to have a hard copy!

This is one of the best books on business, negotiations, emotional intelligence, and productive dialogue that I\'ve ever read/listened to. What\'s so encouraging, is that the principles were born, tested, refined & proven in real life situations, by real, working professional people. (As opposed to an academic theory born in a classroom.) There is lots of practical advice on what drives peoples behaviors, and how to get inside their decision making progress to achieve a positive outcome. It\'s full of several real-world examples, some gut-wrenching, and some downright hilarious. Not only is the content excellent, but the book is written & arranged very well. I generally prefer to hear the writer narrate the book, but in this case the narrator is PERFECT for this book. (Especially for the late night, FM D.J. voice.) Not only is the content great, but the book is wonderfully entertaining as well. It is very easy to listen to multiple times over, and will be one of the best business books for quite a long time. I can\'t recommend this book enough.

Totally recommend if you want to know what actually your clients thinking about without facing them with it and try to sell them your product will make very sense I really enjoyed it.

Loved the audiobook so much I ordered a hard copy. You can learn so much about better communication after reading this. It’s not about trying to get people to “see your side” - it’s about learning to better understand one another and the way each person communicates. Some notable excerpts: • Ask open ended questions •It begins by listening, making it about the other people, validating them , make them feel safe for the real conversation that’s about to begin •How to remain rational in negotiation 1. Pause - keep away from knee jerk reaction 2. Do not counter attack - ask calibrated questions that start with “how” or “what” never “why” •Humor and humanity are the best way to break the ice and remove roadblocks •It’s not how well you speak, but how well you listen that determines your success of the negotiation