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Never Split the Difference: Negotiating As If Your Life Depended On It

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Michael Kramer

8 Hours 8 Minutes

HarperCollins Publishers

May 2016

Audio Book Summary

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

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  • William S.

    Awesome book! Narration was excellent!

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  • leonard f

    Love the book. I took soooo many notes. It\'ll improve your dialogue with co workers, loved ones and friends.

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  • Anonymous

    very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

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  • Erik E

    Best negotiation book I ever read so many great tips that you can start using direct

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  • Robert K.

    A book I didn't know I needed (a black swan you could say). Tons of gold nuggets in this one and most came unexpected from my initial expectations going into the book. highly recommended.

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  • Nelson B.

    awesome insight to negotiation

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  • Corina A.

    Such great advice that I actually ordered the book to have a hard copy!

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  • Justin A

    This is one of the best books on business, negotiations, emotional intelligence, and productive dialogue that I\'ve ever read/listened to. What\'s so encouraging, is that the principles were born, tested, refined & proven in real life situations, by real, working professional people. (As opposed to an academic theory born in a classroom.) There is lots of practical advice on what drives peoples behaviors, and how to get inside their decision making progress to achieve a positive outcome. It\'s full of several real-world examples, some gut-wrenching, and some downright hilarious. Not only is the content excellent, but the book is written & arranged very well. I generally prefer to hear the writer narrate the book, but in this case the narrator is PERFECT for this book. (Especially for the late night, FM D.J. voice.) Not only is the content great, but the book is wonderfully entertaining as well. It is very easy to listen to multiple times over, and will be one of the best business books for quite a long time. I can\'t recommend this book enough.

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  • M3MoRy

    Insanely relevant and interesting. Every people should enjoy this book.

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  • Kory R.

    Loved this book and content. Listened to it in a week.

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