Book Rating (560)
Narrator Rating (84)

Never Split the Difference: Negotiating As If Your Life Depended On It

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Michael Kramer

8 Hours 8 Minutes


May 2016

Audio Book Summary

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

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  • William S.

    Awesome book! Narration was excellent!

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  • Erik E

    Best negotiation book I ever read so many great tips that you can start using direct

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  • leonard f

    Love the book. I took soooo many notes. It\'ll improve your dialogue with co workers, loved ones and friends.

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  • Christine K.

    I’m not sure if it is the narrator or the author I find so annoying, but the whole thing feels pompous. I was so interested in the point of view and overarching topic that I toughed it out anyway. Unfortunately, I didn’t hear much that was new. I was very distracted by how much this guy reminded me of a first year grad student, all puffed up and overly sure of himself.

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  • Anonymous

    very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

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  • Lisa M.

    Great listen, Kept me engaged in the book. I have already used the tips in a negotiation that went well.

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  • Melissa P.

    very informative

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  • John R.

    I'm going for round 2 with this book. Really good and insightful book

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  • Mason

    Many practical and valuable tactics!

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  • Adam W.

    Wow... seriously amazing advice, tips, and strategies for negotiating, sales, customer service, and just general relationships.

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