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Why We Buy, Updated and Revised Edition: The Science of Shopping

Unabridged Audio Book

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Mike Chamberlain

12 Hours 3 Minutes

Blackstone Audiobooks

April 2011

Audio Book Summary

Revolutionary retail guru Paco Underhill is back with a completely revised edition of his classic, witty bestselling book on our ever-evolving consumer culture-full of fresh observations and important lessons from the cutting edge of retail, which is taking place in the world's emerging markets. New material includes:
- The latest trends in online retail-what retailers are doing right and what they're doing wrong-and how nearly every Internet retailer from iTunes to Amazon can drastically improve how it serves its customers.
- A guided tour of the most innovative stores, malls, and retail environments around the world-almost all of which are springing up in countries where prosperity is new. An enormous indoor ski slope attracts shoppers to a mall in Dubai; an über luxurious São Paulo department store provides its customers with personal shoppers; a mall in South Africa has a wave pool for surfing.
The new Why We Buy is an essential guide-it offers advice on how to keep your changing customers and entice new and eager ones.

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Reviews

  • Samantha Teal

    This book is good; an easy read. But I wish I could skip to specific chapters. I have to find them by scanning through at +30 seconds, and I still miss the chapter intro, not knowing where I am. I needed the book for class, and we do not read the chapters in order, we skip around.

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