Searching for: "Derek Shetterly"

  • Mac Anderson

    If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have 'wowed' their customers and turned them into raving fans! In Customer Love. great stories about great service' you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and...read more

  • Stephen C. Meyer

    When Charles Darwin finished The Origin of Species, he thought that he had explained every clue, but one. Though his theory could explain many facts, Darwin knew that there was a significant event in the history of life that his theory did not explain. During this event, the “Cambrian explosion,” many animals suddenly appeared in the fossil record without apparent ancestors in earlier layers of rock.   In Darwin’s Doubt, Stephen C. Meyer tells the story of the mystery surrounding this explosion of animal life—a mystery that has intensified, not only because the expected ancestors of these animals have not been found, but because scientists have learned more about what it...read more

  • Samuel Greengard

    We turn on the lights in our house from a desk in an office miles away. Our refrigerator alerts us to buy milk on the way home. A package of cookies on the supermarket shelf suggests that we buy it, based on past purchases. The cookies themselves are on the shelf because of a 'smart' supply chain. When we get home, the thermostat has already adjusted the temperature so that it's toasty or bracing, whichever we prefer. This is the Internet of Things -- a networked world of connected devices, objects, and people. In this book, Samuel Greengard offers a guided tour through this emerging world and how it will change the way we live and work. Greengard explains that the Internet of Things (IoT)...read more

  • Stephen C. Meyer

    Named one of the top books of 2009 by the Times Literary Supplement (London), this controversial and compelling audiobook from Dr. Stephen C. Meyer presents a convincing new case for intelligent design (ID), based on revolutionary discoveries in science and DNA. Along the way, Meyer argues that Charles Darwin’s theory of evolution as expounded in The Origin of Species did not, in fact, refute ID. If you enjoyed Francis Collins’s The Language of God, you’ll find much to ponder—about evolution, DNA, and intelligent design—in Signature in the...read more

  • Brad Karsh

    Millennials mean business, and they are shaking up the workplace as they enter management roles for the very first time. They are tearing down the corporate ladder, communicating on the fly, and bringing play to work. Millennials are creative, big thinkers, and they will change the face of leadership-IF they can bridge the gap between the hierarchical management style of senior executives and the casual, more collaborative approach of their peers. Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions-while gaining insight into the four generations in...read more

  • Dan Strutzel

    The author of the best-selling, 30 Days to a More Powerful Vocabulary, Dan Strutzel now puts his focus on communicating successfully in the business world! Business is just like any sector or topic with its own language, customs, codes, and terminologies. Different aspects of business can have their own distinctive terminology, which can also overlap, For instance, words and phrases from the realm of sales can also apply to management or finance under a variety of circumstances. In Word Power for Business , Dan presents five hundred words and short expressions from a variety of different business categories. Each session of the program introduces approximately twenty-five words....read more

  • Henry Olsen

    In this sure to be controversial book in the vein of The Forgotten Man, a political analyst argues that conservative icon Ronald Reagan was not an enemy of Franklin Delano Roosevelt and the New Deal, but his true heir and the popular program’s ultimate savior. Conventional political wisdom views the two most consequential presidents of the twentieth-century—FDR and Ronald Reagan—as ideological opposites. FDR is hailed as the champion of big-government progressivism manifested in the New Deal. Reagan is seen as the crusader for conservatism dedicated to small government and free markets. But Henry Olsen argues that this assumption is wrong. In Ronald Reagan: New Deal Republican,...read more

  • Jay W. Richards

    The New York Times bestselling author and senior fellow at the Discovery Institute blends science and religion in this thoughtful guide that teaches modern believes how to use the leading wellness trend today—intermittent fasting—as a means of spiritual awakening, adopting the traditions our Christians ancestors practiced for centuries into daily life. Wellness minded people today are increasingly turning to intermittent fasting to bolster their health. But we aren’t the first people to abstain from eating for a purpose. This routine was a common part of our spiritual ancestors’ lives for 1,500 years. Jay Richards argues that Christians should recover the fasting lifestyle,...read more

  • Mac Anderson

    At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. It's that ONE extra degree that makes all the difference. Use this powerful metaphor to reach new...read more

  • Mac Anderson

    A message from the author, Mac Anderson, about Charging the Human Battery: 'I love stories that can engage our hearts and our souls! In Charging the Human Battery, I share in 50 Ways to Motivate Yourself. All the chapters are brief stories with high impact. My goal with this little audiobook is to create many 'a-ha moments' that can inspire, encourage and motivate you when you need it most!' Self-motivation is a subject that has always fascinated me. It can be the differentiator between being energized by life, rather than controlled by its circumstances. Charging the Human Battery is filled with stories and quotes that are designed to engage your brain and your heart, to think about life...read more

  • Jason Vanclef

    A thoroughly revised and expanded update to the book that critics are calling the first true investing book for the 'new normal' You entrusted your financial security to the “experts,” and now you're wondering what it'll take to recover from the economic crisis and get back on your feet. In this updated and expanded edition of his critically-acclaimed guide to staying rich in good times and bad, financial planner and investment strategist Jason Vanclef delivers more straight answers and solid solutions-and he takes a well-earned poke or two at Wall Street in the process. According to Vanclef, True Asset Class Diversification is the best way to build the solid financial foundation you...read more

  • Tom Feltenstein

    Change is Good You Go First by Tom Feltenstien and Mac Anderson is not your typical business book on implementing change. The 21 stories will inspire you and your team to stop conducting business as usual! This creative audiobook will help you embrace change and realize change can be...read more

  • Mac Anderson

    Everyone could benefit from the simple lessons in this audiobook. -21 short chapters detailing aspects of a happy life, from having'An Attitude of Gratitude' to 'Making Peace with the Past'. -Filled with poetry, stories, and photography to brighten any day and cause reflection over the little blessings in life. If you can't find happiness inside yourself, you'll never find it in the outside world, no matter where you move. Wherever you go, there you are. You take yourself with you. This is the essence of happiness-learning to find inner contentment in any situation. BJ Gallagher and Mac Anderson have teamed up again to put out another fantastic gift book. This book is an easy read detailing...read more

  • Angus Burgin

    Just as today's observers struggle to justify the workings of the free market in the wake of a global economic crisis, an earlier generation of economists revisited their worldviews following the Great Depression. The Great Persuasion is an intellectual history of that project. Angus Burgin traces the evolution of postwar economic thought in order to reconsider many of the most basic assumptions of our market-centered world. Conservatives often point to Friedrich Hayek as the most influential defender of the free market. By examining the work of such organizations as the Mont Pelerin Society, an international association founded by Hayek in 1947 and later led by Milton Friedman, Burgin...read more

  • Robert D. Kaplan

    Once you've discovered your strengths, you need to discover something else: your strengths can work against you. Many leaders know this on some intuitive level, and they see it in others. But they don't see it as clearly in themselves. Mainly, they think of leadership development as working on their weaknesses. No wonder. The tools used to assess managers are not equipped to pick up on overplayed strengths-when more is not better. Nationally recognized leadership experts Bob Kaplan and Rob Kaiser have conducted thousands of assessments of senior executives designed to determine when their strengths serve them well-versus betray them. In this groundbreaking audiobook, they draw on their...read more

  • Mac Anderson

    At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, 'Life is like a game of tennis. The player who serves well seldom loses.' The same can be said for any business on the planet. There are many books written about service, however, our goals in this...read more

  • Mac Anderson

    In 212 Leadership, Mac Anderson shares 10 of the elements that can help to transform your leadership skills, along with some of his favorite quotes on the elements of leadership. You'll gain insight into the qualities and characteristics of great leaders. History has identified many qualities and characteristics of great leaders, and, of course, no person embodies them all. But the great leaders have one simple thing in common: They have developed their leadership styles around their personalities and their values, and in the end, their actions are consistent with what they truly believe. 212 Leaders have made the leap from good to great. They are able to not only rally the troops to...read more

  • Mac Anderson

    Henry Ford once said, 'Whether you think you can, or think you can't …you're right.' This one-of-a kind audiobook addresses what matters most as it relates to your success in life. It will guide you to develop a positive attitude, reduce stress, attack your fears and keep your passion alive! In The Power of Attitude, Mac Anderson, takes you on a journey of personal discovery in this powerful, beautifully written audiobook. It will help you manage your energy levels, keep your soul alive, take new paths, reduce stress, attack your fears, and hang on when the storms blow through. ...read more

  • Michael Corballis

    What gives the human brain the creative ability that defines us all as individuals? Although the silicon version is hard on its heels, the brain remains the most remarkable computer in existence. Leading us through cognitive theory, neuroscience and Darwinian evolution with his trademark wit and wisdom, Michael Corballis explains what we know-and don't know-about our minds. How do we know if we're really the top dogs in brain power? Does our creativity stem solely from the right brain? From language to standing upright, composing music to bull, he uncovers our most common misconceptions and the fascinating habits and abilities that make us...read more

  • John J. Murphy

    We are all creatures of habit and if you make good habits, good habits will make you. This wisdom has been around since ancient times. Aristotle once said, 'We are what we repeatedly do. Excellence, then, is not an act but a habit.' Whether they are a positive force in our lives or obstacles to the goals we want to achieve, habits become ingrained through repeated actions. Habits Die Hard, by John Murphy, unpacks 10 keys to help you replace your destructive habits with constructive habits. Gildan Media is proud to bring...read more