My review is somewhat mixed. The production of the material was outstanding!. Using real-life audio and reenacting other scenes added immeasurably to the presentation of the material. The music was another story: whether or not it was Gladwell's intention to promote a liberal story line, the music did that, especially the repeated screams of "Say his name!" after shouting a name of a supposed "victim" such as Michael Brown or Freddie Gray. I live in a Baltimore suburb and have an entirely different view of Gray: he was a career criminal whose ultimately fatal injuries were at least in part self-induced. He was canonized by local thugs and sycophantic politicians, including a mayor who saw her political career go up in the smoke of the fires and riots that followed. Gray is no one to celebrate. Additionally, while the information was well-researched and reported, there seemed to be no real conclusions reached, no resolution, no strategies to address the problems Gladwell so clearly articulated. As a result, I found the book somewhat incomplete.